1MORE PistonBuds Pro EC302 True Wireless Headphones

• CLEAR PHONE CALL - 4 built-in ENC (Environmental Noise Cancellation) microphones combined with an intelligent noise reduction algorithm recognizes and amplifies your voice to lift your phone call experience to new heights.
• EPIC SOUND - A 7 mm dynamic driver and AAC wireless compatibility let you hear every detail from clear highs, soothing middles, booming bass to tender vocals.
• LIGHTWEIGHT AND PORTABLE - Weighing merely 4.2g, these earbuds sit snugly in the compact charging case so you can take these buds anywhere.
• SNUG AND SECURE FIT - These earbuds are made with an ergonomic design that comes with ear tips of different sizes to help you find the perfect Rest assured that your earbuds will stay put no matter how hard you shake your head.
• TOUCH CONTROL - Play/ pause your music, answer / hang up your phone calls and activate your voice assistant, all with simple taps - thanks to the intuitive touch control.

Cancellation

Cancellation before Shipment

I just made an order, but would like to cancel it before getting shipped.

If the order or the item(s) that you want to cancel have not been shipped yet, you need to inform us.

Cancellation after Shipment

I placed an order which has got shipped but would like to cancel the order now.

If the order or the item(s) that you want to cancel have already been shipped but not been delivered, the customer has to inform the support team within 48 hrs. of ordering it.

Replacements and Return

Replacing damaged item(s)

I have received a damaged or defective product in my order, how should I proceed?

Our shipments go through proper quality check processes before they leave our warehouse. However, in the rare case that your product is damaged during shipment or in transit or if the product received is in damaged/defective condition bearing manufacturing defects or if the wrong product is delivered, you can request a replacement of the product within 48 hours of receiving it.

Warranty Return

Items without physical damage can be replaced and proper refund will be provided within the warranty period, and 48 hours within the delivery date.

Sales Return

Any item(also in rare cases of receiving wrong item got delivered) without physical damage can be returned within one week from the delivery date. All you have to do is to inform us rightly.


If the product is malfunctioning as soon as it is received:

Our shipments go through rigorous quality checks before they leave our warehouse. However, in the rare case of receiving the product which is malfunctioning, it has to be notified by the customer within 48 hours of receiving it. Our support team will arrange for the reverse pickup and check the functioning of the product. After checking if there is a manufacturing defect found the product would be replaced, If it is a no- defect product then the same product would be shipped back along with the shipping charges.

Note: Products will not be replaced under the following circumstances:

• Physical damage or defect not notified within 48 hours of receiving the product

• An electrical surge/fluctuation or any damage caused at the users' end.

For any of the above concerns regarding refund, cancellation, or return; contact us at: papeenouae@gmail.com or call us on +971 52 790 1977